Privacy Policy

1. Introduction

Welcome to Swallowtail ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered business management platform and services.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email, business details)
• Business instance data (business profiles, products, content)
• Task descriptions and communications with AI agents
• Payment and billing information

2.2 Third-Party Platform Data

When you connect your social media accounts (including TikTok), we collect:

• Account identifiers and profile information
• Content you authorize us to post on your behalf
• Analytics and engagement data
• Access tokens for platform APIs

2.3 TikTok-Specific Data Collection

For TikTok integration, we specifically collect:

• TikTok user ID and username
• OAuth access and refresh tokens
• Content posting permissions
• Business account information (if applicable)
• Video performance metrics

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our services
• Execute AI-powered tasks on your behalf
• Post content to your connected social media accounts
• Analyze performance and provide insights
• Improve our AI agents and services
• Communicate with you about updates and features
• Ensure compliance with platform policies

4. Data Storage and Security

We implement industry-standard security measures to protect your data:

• Encryption of sensitive data in transit and at rest
• Secure storage of API tokens and credentials
• Regular security audits and updates
• Access controls and authentication measures
• Isolated instance architecture for data separation

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data:

• With connected platforms (TikTok, Instagram, etc.) as authorized by you
• With service providers who assist in our operations
• To comply with legal obligations or protect rights
• With your explicit consent

6. Your Rights and Choices

You have the right to:

• Access and update your personal information
• Delete your account and associated data
• Revoke platform connections at any time
• Opt-out of marketing communications
• Request data portability
• Lodge complaints with supervisory authorities

7. Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

8. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from children.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through our platform.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: